Everything you need to drive partnership excellence
Convenience Pulse™ is the industry's most comprehensive benchmarking program. Delivered biannually by expert analysts, our program provides the strategic insights retailers and suppliers need to optimize performance and accelerate growth.
Complete performance assessment across key business areas
Through a comprehensive, survey-based approach, the program evaluates performance across five mission-critical performance areas:
Business
Practices
Operational excellence, collaboration & strategic alignment
Personnel
Capability, engagement and team effectiveness
Category Management
Data utilization, channel insights, driving sales & profitability
Marketing
Investment, innovation and promotional support
Supply Chain
Efficiency, reliability, and support
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Reports designed for strategic action
All insights are delivered in executive-ready reports with clear visualizations, benchmark comparisons, and actionable recommendations, and every report is reviewed by industry experts to ensure accuracy, clarity, and strategic value.
Performance score & ranking
Your Net Satisfaction Score is calculated from comprehensive partner feedback, plus your ranking against industry leaders and regional benchmarks.
Competitive analysis
See exactly how you compare to top performers with detailed benchmarking data and competitive gap analysis.
Strategic recommendations
Actionable improvement strategies with clear priorities, timelines, and success metrics designed for immediate implementation.
Partner insights
Direct feedback from your retail and supplier partners, including specific suggestions for strengthening collaboration and driving results.
Performance score & ranking
Your Net Satisfaction Score is calculated from comprehensive partner feedback, plus your ranking against industry leaders and regional benchmarks.
Performance score & ranking
Competitive analysis
See exactly how you compare to top performers with detailed benchmarking data and competitive gap analysis.
Performance score & ranking
Competitive analysis
See exactly how you compare to top performers with detailed benchmarking data and competitive gap analysis.
What Convenience Pulse participants say
What Convenience Pulse™ subscribers say
Convenience Pulse has been a valuable resource for eight years, offering actionable insights and a platform for meaningful feedback that drives collaboration and identifies key growth opportunities with Retailers.
Impulse Director, Global Supplier
Convenience Pulse provides valuable retailer data and fosters two-way dialogue, reinforcing strengths and highlighting opportunities to improve strategic relationships.
GM, Global Supplier
Why Convenience Pulse™ drives better outcomes
Convenience-Focused
Purpose-built for your industry's unique challenges
Proven Track Record
A decade of successful retailer-supplier transformations
Market-Specific
Localized insights for US Convenience channel dynamics
True Peer Benchmarking
Compare against actual Convenience channel participants
Expert Partnership
20+ years of hands-on Convenience industry experience