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Better partnerships. Stronger performance. Proven results.
Convenience Pulse™ delivers actionable insights you can use to elevate your results.
Assess partnership performance
Understand how your partners view your business. Identify competitive advantages that set you apart and key areas to focus on for maximum improvement impact.
Capture partner feedback
Get unfiltered qualitative feedback from your retail and supplier partners to understand their true perspective on your collaboration and partnership effectiveness.
Benchmark against competitors
See how you stack up nationally against industry leaders, with detailed performance comparisons across key metrics in the Convenience Channel.
Track performance metrics
Set strategic milestones and monitor KPIs that matter most to Convenience Channel success, with actionable insights.
What Convenience Pulse™ subscribers say
Strong supplier partnerships and tools like Convenience Pulse help us deliver on our goals, create shared value, and continuously improve how we collaborate for the benefit of our Consumers.
CCO, Major Retailer
By driving consistent improvement, Convenience Pulse has strengthened relationships with the Category Team and our Suppliers. The insights promote openness, encourages collaboration, and helps uncover growth opportunities across our supplier partnerships.
Commercial Manager, Major Retailer
How it works
Methodology
Online quantitative and qualitative survey captures both data and insights
Calculate score & rank
Receive your Net Satisfaction Score and ranking across the benchmark set
Conducted twice a year
Biannual program ensures continual learning and improvement
Proven results across global markets
Serving market demand with proven methodology
Trusted by leading convenience brands
Consistent methodology ensures reliable, comparable results
Years of successful program delivery
Strengthening retailer-supplier relationships industry-wide